Amazon is shuttering its telehealth service in US
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Amazon is closing its telehealth service, Amazon Care, ending an ambitious plan to roll out its homegrown platform to “millions” of patients around the country
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Part of a long-stated goal of disrupting the US health care industry.
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A memo sent to Amazon Care staff on Wednesday by Neil Lindsay, head of Amazon Health Services
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said Amazon Care—which promised a doctor, nurse, or other health practitioner on demand, 24 hours a day
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was not the right “long-term solution” for the external companies to which it had hoped to sell the service.
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“This decision wasn’t made lightly and only became clear after many months of careful consideration,” Lindsay wrote, according to the memo seen by the Financial Times.
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Analysts said Amazon Care’s closure, which will come at the end of the year, should not be seen as a retreat on its efforts to gain a foothold in the $4 trillion US health care sector
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“This is not a sign of failure by any means,” said Natalie Schibell at Forrester Research. “It’s a strategic move.”
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PC Credit: Google