Amazon is shuttering its telehealth service in US

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Amazon is closing its telehealth service, Amazon Care, ending an ambitious plan to roll out its homegrown platform to “millions” of patients around the country

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Part of a long-stated goal of disrupting the US health care industry.

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A memo sent to Amazon Care staff on Wednesday by Neil Lindsay, head of Amazon Health Services

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said Amazon Care—which promised a doctor, nurse, or other health practitioner on demand, 24 hours a day

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was not the right “long-term solution” for the external companies to which it had hoped to sell the service.

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“This decision wasn’t made lightly and only became clear after many months of careful consideration,” Lindsay wrote, according to the memo seen by the Financial Times.

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Analysts said Amazon Care’s closure, which will come at the end of the year, should not be seen as a retreat on its efforts to gain a foothold in the $4 trillion US health care sector

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“This is not a sign of failure by any means,” said Natalie Schibell at Forrester Research. “It’s a strategic move.”

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